Products purchased from us can be returned for a full
refund. Refunds must be requested within 10 days of delivery. Check the
warranty page for more
Manufacturers names and part numbers are listed for reference
only and it is not implied that any products from Loxahatchee Electronics
represent products from the original manufacturer.
Material on this site and contained in the forums is for informational purposes only, it is up to you as an individual to use sound
judgment when using information provided through this site and you do so at your own risk. PumpKey.com or Loxahatchee
Electronics is not responsible for any delays, omissions, interruptions, inaccuracies, and/or other problems with the information, and
services published over the forums. Under no circumstance may links to other sites be placed in
By using,viewing, purchasing from this site
or Loxahatchee Electronics you agree to the terms of this policy.
Policies and Procedures for
Introduction: The purpose of
this document is to assist in understanding Loxahatchee Electronics
Corporation policies and procedures .
Revisions to this manual will be
issued as required.
Method: Loxahatchee Electronics Corporation uses a variety of distribution
methods to our
customers needs and resources. They are designed to
maximize efficiency, reduce errors and
Installation and Start-Up: Installation and start-up will be coordinated
between the distributor and the
purchaser. Cost of installation and
start-up will be the responsibility of the purchaser.
Support: Normal support hours are: 8:00 am. to 5:00 PM. Eastern
time, Monday through Friday
excluding Holidays. (561)-784-9600
All labor will not be the responsibility of Loxahatchee Electronics Corporation.
Material Return Procedures: All material being returned under warranty to
Corporation must have a Return Authorization
Number supplied by Loxahatchee Electronics
Shipping Costs: Loxahatchee Electronics
Corporation will pay the cost of shipping replacement parts to
Buyer for all parts covered under warranty via ground transportation. The
Buyer will pay the cost
of shipping the warranted parts to Loxahatchee
Shipping Damages: Any shipment contents damaged
during transit should be reported to the carrier. It
will be the
responsibility of the Buyer to report damage and submit required
warranty page for warranty duration. Loxahatchee Electronics Corporation warrants this product against defects in
and workmanship under normal use
from the date of factory invoice purchase. If a hardware defect arises
and a valid claim is received within the Warranty Period, at its option
and to the extent permitted by law,
Loxahatchee Electronics Corporation will
either (1) repair the
hardware defect at no charge, using new or
refurbished replacement parts, (2) exchange the product
with a product
that is new or which has been manufactured from new or serviceable used
parts and is
at least functionally equivalent to the original product, or
(3) refund the purchase price of the product.
Corporation may request that you replace defective parts with new or
refurbished user-install able parts that Loxahatchee Electronics Corporation
provides in fulfillment of its
warranty obligation. A replacement product
or part, including a user-install able part that has been
accordance with instructions provided by Loxahatchee Electronics
Corporation, assumes the
remaining warranty of the original part. Parts
provided by Loxahatchee Electronics Corporation in
fulfillment of its
warranty obligation must be used in products for which warranty service is
a warranty product is given, the product for which the
warranty was issued must be returned to
Corporation and becomes Loxahatchee Electronics Corporationís property.
A. Warranties do not include intentional damage,
damage caused by abuse of equipment,
equipment that has been modified
(except with prior written approval from Loxahatchee
Corporation), equipment that has been subjected to physical or electrical
Equipment that has not been set up properly, and equipment that
has been used in a manner
other than its intended use.
B. Warranties do
not include damage caused by Acts of God or by changes in operating
conditions including electrical power and telephone lines.
C. Warranties do not include damage to equipment caused by the use of devices,
or software not recommended or supplied by Loxahatchee
D. Warranties are void if equipment is opened or
disassembled and/or if repair work is done by
persons other than those
authorized by Loxahatchee Electronics Corporation.
E. Loxahatchee Electronics Corporation will not be responsible for any lost
profits or for claims or
demands against the purchaser by third parties
caused by the malfunctioning and/or loss of use
of equipment or software.